Full-timeCompany DescriptionBosch Building Technologies is divided into the international product business and the regional integrator business.
Currently, the three product areas video systems, access control & intrusion detection systems, and communication systems as well as the corresponding cross-divisional functions are being set up as a standalone business that will be further developed by a new owner as core business.Job DescriptionOB creation request (after monitoring the stock)Orders modifications (split lines, changes delivery date requests as per CLP requests, partial shipments)Coordinate special deliveries (e.G., direct shipments from MP to Customers)Trainings to Sales in topics related to Customer Service function (e.G., CRM quotation, planning, minimum information in the sales orders)Follow up of projects status in CRM with the LA Sales force and participation in the monthly meetings with VS and AI CLPsOpen orders follow up reports: Details of open orders - check the delivery dates accuracy in PC4 and request further information to CLPsCollection and answer to all questions from LA Customer Service RepresentativesCRM Complaint tickets creation and follow up for BU ordersBU Debit & Credit NotesRequests to CDC (e.G., documentation, priorities in outbound, general information about delivery status)Contact with Export Control Office in relation to special blocks and documentation to release ordersProxy of Customer Service Rep during vacationsQualifications5+ years of experience in logistics areasBachelor's or postgraduate degree in administrative or foreign trade areasBusiness English in written and oral formExperience in import and export operationsSAP handling and Microsoft OfficeAdditional InformationBosch is constantly expanding its international presence, as cultural diversity represents one of our greatest strengths.
We are continuously promoting the growth of our more than 17,000 associates, who develop their full potential in one of the highest quality companies in technology.
We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.Get to know more about how we work at Bosch and our new open positions on our social networks:
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