Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY'S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ® and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.Now we are looking for this position:**Sales Customer Support Manager****Main Purpose**This _role would handle responsibilities both within projects and business as usual. The role exists to provide operational support to sales teams for differente sectors such as LATAM, Canada and US Foods and Beverage _The leader will work with cross-functional teams to guarantee correct functioning of general sales operational processes offering support to both teams and customers._**Responsibilities**:**Responsibilities**- _ Gain consensus with the business through the framework to centralize, standardize and then optimize activities across the organization._- _ Define and integrate the Customer/Field Support plan detailed by OU, ensuring alignment and coordination._- _ Identify commercial opportunities, through the development and implementation of strategies by country and channel to ensure business growth_- _ Manage the Customer/Field Support function to provide best-in-class talent development, process harmonization and technology advancements_- _ Leverage a balanced framework of captive shared services and Business Process Outsourcers to establish a best-in-breed operating model_- _ Provide both strategic guidance to key stakeholders, while deploying a pragmatic approach to ensuring end customers requirements are met_- _ Build and manage business relationships across all sub areas_- _ Gain consensus with the business through the framework to centralize, standardize and then optimize customer support activities across the organization_Qualifications:**Qualifications / Requirements**- _ Accounting, Business Administration, or equivalent Bachelors' degree _- _6 years of relevant professional experience in sales is a must_- _ Functional experience in Customers, KAMs (key account manager), Ecommerce, or Sales Development _- _Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook_- _ Advance English oral and written communication skills_- _ Customer focused, adaptable, strong follow up and organizational skills_- _ Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process_- _ Ability to handle multiple tasks at the same time_If you have the profile that we are looking, send us your CV by this via, if it's possible that you can participate in this process we will contact you ASAP, if not we will keep your info in our base data for 6 months.**Thank you so much for your interest in PepsiCo!
