.Sales Development and Support, DirectorAre you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!We are seeking an experienced Sales Development and Support Director. This role will lead the SDR team in Mexico that serves the US market and build a team of sales support coordinators to support US based sales executives. The ideal candidate will have a proven track record in sales management, a deep understanding of the sales process, and the ability to drive results in a competitive market. The Director will be responsible for overseeing the day-to-day operations of the SDR and SSC team, ensuring that team members are effectively identifying and qualifying leads, handling tasks for the sales team, and ultimately contributing to the company's revenue growth.About the RoleIn this opportunity as a Sales Development and Support, Director you will:Lead and manage a team of Senior Sales Development Representatives and Sales Development Representatives to meet and exceed sales targets.Lead and manage a team of Sales Support Coordinators to support the US based sales team.Develop and implement strategic plans to expand the company's customer base and ensure a strong presence in the US market.Monitor and evaluate the team's performance, providing coaching and mentorship to drive continuous improvement.Collaborate with marketing and sales teams to align the strategy with broader company objectives.Create and maintain a high-performance culture that emphasizes empowerment, quality, productivity, and standards.Utilize Salesforce to manage team performance.Provide detailed analysis to inform management decisions.Develop training programs to ensure team members have the necessary skills and knowledge.Work closely with HR to recruit a high-caliber team and ensure the team is fully staffed.Stay up-to-date with new product launches and ensure the team is on board to support marketing and sales efforts.About YouYou're a fit for the role if your background includes:Bachelor's degree.A minimum of 5 years of experience in sales management, preferably within a fast-paced tech or B2B environment.Strong leadership skills with the ability to inspire and motivate a team.Excellent verbal and written communication skills in English.Proficiency in Salesforce and sales engagement platforms.Strong analytical skills to identify trends and challenges.Ability to work independently and as part of a team in a dynamic and changing environment.Knowledge of the US market and the ability to adapt strategies accordingly.To apply, please upload your updated resume in English.Location: CDMXWhat's in it For You?Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).Wellbeing: Comprehensive benefit plans; flexible and supportivebenefits for work-life balance
