.**The company**Our client is an independent market leader in intelligent customer engagement technology. The company has built its own portfolio of AI, Marketing Automation, and Real-time customer engagement technology, and aims to be a leader in the use of AI and machine learning in customer engagement.Our client is headquartered in The Netherlands, with offices in the United Arab Emirates and India. It also has a presence in Germany, Mexico, Singapore, South Africa, and Colombia.The OpportunityAs the Director Sales for LATAM you:- Will be responsible for selling our client's Products and Solutions in LATAM. He/ She will be driving all activities ofthe Sales Cycle from Identification to Closure and Contracting.- Target new opportunities in CVM/Digital CVM (Customer Value Management) and Customer Experience Management (CEM) related areas amongst the Communication Service Providers in LATAM.- Presentation to Clients, Preparation of Proposals and Negotiation of Commercial Terms and Conditions.- Develop opportunity specific partner/channel if necessary.- Leverage own relationships, own networking and develop new relationships with C Level executives of customer. Ensure that this healthy relationship is maintained between existing customers and my client at all levels.- Understand the scope of the current solution delivered and map new opportunities across their digital CX spectrum to upsell and cross-sell our clients technology and products in the existing accounts- Keep the customer appraised about our clients technology and solution roadmap- Manage business transformation initiatives with tangible impact on the bottom line.- Monitor key account metrics and forecast trends. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.- Minimum 5+ years of predominant sales experience, selling into Communication Service Providers in LATAM. MBA or Engineering degree from a premium B school- "Hunter", having a good connect with major Telecom Operators of the region (preferably at the CXO level)- Can demonstrate history of closing several new customers per year in selling SW (more than $ 2 million value total)- The ability to make impactful customer centric solution presentations to customer organizations (CMO/Marketing Director, Product Heads, Technical Heads)- Understand commercials, contracts and the ability to negotiate sustainably profitable commercial terms and conditions- Aware and informed about the latest trends of the industry (Artificial Intelligence, Big Data, M2M, Digital)- Ability to identify, connect and network with key stakeholders at the customers end on a regular basis.- Should have managed teams/customers with multicultural background- Ability to quickly learn and assimilate new technologies and market trends.You also have- Proficiency in English and command over any other foreign language will be an added advantage
