**PRINCIPAL OBJECTIVE OF POSITION**:
**The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.
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**MAJOR DUTIES AND RESPONSIBILITIES**:
- ** Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
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- ** Adheres to standard work hours 7am - 4pm.
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- ** Greets each guest in a warm and friendly manner as specified during initial meeting.
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- ** Uses approved presentation and support materials effectively and exclusively.
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- ** Achieves individual established performance guidelines within established time frames.
Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
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- ** Provides customer service to guest as specified in training and direction of management.
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- ** Maintains the highest level of company/competition product knowledge by attending all required training sessions.
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- ** Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
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- ** Discusses terms and conditions, incentives, points, and product pricing with customers.
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- ** Effectively gains commitment from guest to purchase.
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- ** Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve.
Models and reinforces effective sales and customer service practices, behaviors, and results.
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- ** Participates in staff meeting and attends other meetings, such as seminars and training as required.
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**QUALIFICATIONS/COMPETENCIES**:
**Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience.
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**Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences.
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**Sales **Ability/Persuasiveness**:
**Work Standards**:
**Building Customer Loyalty**:
**Teamwork/Collaboration**:
**Lead by Example**:
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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.