As an Account Manager in our web development company, you will be responsible for managing and cultivating relationships with our current and potential clients. Your main objective will be to ensure customer satisfaction, promote our services, and contribute to the growth and retention of key accounts.
ResponsibilitiesDevelop and manage trusted customer relationships and strategic partnershipsIdentify target accounts and customers within the accounts based on their business needs and personasQualify and drive sales opportunities throughout the sales cycleMonitor and manage client expectations and perception pre and post product deliveryCreate strategic account plans, forecasts, and execution strategiesAct as a bridge between delivery and salesManage existing accounts and assist with statement of work creation modification and submissionAssist with account profitability and invoicingResponsible for revenue forecasting accuracy.Minimum Requirements5+ years of experience in account managementStrong knowledge of web development, including related technologies and processes.Ability to understand and communicate technical concepts clearly and effectively.Experience in managing web projects, ideally in an agency or web development company.Proven experience in customer relationships buildingStrong communication skillsFluent in Spanish and English.BenefitsWelcome KitHome OfficeFlexible ScheduleBirthday offVacations from day oneLife insuranceInsurance for Major Medical Expenses (50% coverage)Saving fund (you save 6% of your monthly salary, and we match that 6% for you)Support for remote work (Electricity and Internet)AWS CertificationsFree courses or trainingsEnglish ClassesDining Room (Guadalajara only)Sports fields (Guadalajara only)Gym (Guadalajara only)
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