**Sales and Relationship Management**:
Build and maintain our client relationships, helping to find solutions to their complex needs.
Position overview
Your key responsibilities
- Ad-hoc reports needed during quarter end and on a weekly basis.
- Manage and work with Salesforce for queue management of cases and other vendor platforms.
- Permission and set delivery of products, data, and software, resolves product delivery issues.
- Provide ideas for automation
- Liaison Product Management on product releases and changes.
- Participate in ad hoc projects
Specific knowledge and skills
- Studying degree in Business, Finance, Administration or related field. (6th semester or above)
- Excellent English communication skills are essential.
- Knowledge of Microsoft Office Programs
- Excellent interpersonal and communication skills, outgoing and confident.
Desired experience
- Experience with Customer Service and working with multi-functional teams
Desired qualifications
- Strong organizational skills with the ability to multi-task.
- Investigative and creative approach to problem solving
- Strong attention to detail.
- Highly motivated with the ability to work independently, with initiative and to demonstrate ownership for projects.
- Proactive personality
About MSCI
At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on our careers site.
- Quotes from Emilia Marton, Anja Ludzuweit, Dorottya Bruszt
Working in ESG makes you feel you are a part of something that makes a difference.
**Emilia Marton**
**|** Sales & Relationship Management
Zurich's founder of the Women's Leadership Forum (WLF) discusses the intersectionality of inclusivity and why change is important, even when you don't think you need it.
**Anja Ludzuweit**
**|** Sales & Relationship Management
No matter how good you are at your job, in order to succeed and advance in your career, you need visibility. That's where grassroots groups, organized and run by members of MSCI from all over the world come in.
**Dorottya Bruszt**
**|** Sales & Relationship Management
**Benefits**:
- MSCI is committed to providing a competitive benefit package to you and, where applicable, your family.Healthcare benefits, including:
- Medical Insurance
- Life Insurance
- Dental healthplan
- Vision healthplan
Grocery Coupons/Meal Vouchers
Short-Term Saving Fund (Fondo de Ahorro)
Savings Bank (Caja de Ahorro)
Pension Plan for Retirement
Leaves of Absence, including vacation, parental, sickness and funeral/bereavement leave
**Development opportunities**:
- Guided by your manager, our learning and development opportunities empower you to perform at your best, make and impact and shape your career.**Monterrey**:
Equus Torre Norte
Av. Ricardo Margain #444, Piso 8
Colonia Valle del Campestre
San Pedro Garza García, NL
C.P. 66268 Monterrey
Mexico
Our Monterrey office is next to the Arboleda District, close to the city center, with an amazing view of the Chipinque and Cerro de la Silla mountains. Almost all our functions are represented here, with the Sales and Relationship Management, Technology and Data Operations teams having the largest presence. Our local Employee-Led Committees hold regular social activities for everyone, and you'll also benefit from a variety of collaboration spaces, wellness rooms, a cafeteria and free parking.
**Recruitment Processs**:
**1**2**
Talk to our recruiter
If you look like a good match, our recruiters will arrange a chat where we'll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.**3**
Interview with our team
If you like what you hear, and we think you have what we need, then it's time to interview with your future team, either virtually or i
