**Position overview**
**Your key responsibilities**
- Ad-hoc reports needed during quarter end and on a weekly basis.
- Manage and work with Salesforce for queue management of cases and other vendor platforms.
- Permission and set delivery of products, data and software, resolves product delivery issues.
- Provide ideas for automation
- Liaison Product Management on product releases and changes.
- Participate in ad hoc projects.
**Specific knowledge and skills**
- Studying degree in Business, Finance, Administration, or related field.
(6th semester or above)
- Excellent English communication skills are essential.
- Knowledge of Microsoft Office programs.
- Excellent interpersonal and communication skills, outgoing and confident.
**Desired experience**
- Experience with Customer Service and working with multi-functional teams
**Desired qualifications**
- Strong organizational skills with the ability to multi-task.
- Investigative and creative approach to problem solving.
- Strong Attention to detail.
- Highly motivated with the ability to work independently, with initiative and to demonstrateownership for projects.
- Proactive personality.
**About MSCI**
At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions.
You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers.
This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
- MSCI is a leading provider of critical decision support tools and services for the global investment community.
With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios.
We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
**To all recruitment agencies**
MSCI does not accept unsolicited CVs/Resumes.
Please do not forward CVs/Resumes to any MSCI employee, location, or website.
MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
**Note on recruitment scams**
- We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers.
Read our full note on our careers site.