.Job Description**Zendesk's GTM Operations team is looking for a results oriented individual to help transform company strategy. This individual will be responsible for driving forward different programs but not limited to M&A integrations, Sales Planning, new product launches and other initiatives within the GTM Operations team.****This role will work with leaders and teams from across the company to help plan and execute on such transformation initiatives. You will collaborate with leadership in Product, GTM, Finance, G&A, People Operations, GTM Strategy functions to ensure alignment and execution. You will bring structure and operational excellence to develop a scalable playbook for GTM Operations for repeatable execution.****What will I be doing?**- ** Partner closely with leadership and GTM Operations to translate corporate strategies and drive cross-functional execution to deliver on those objectives.**- ** Drive several company-wide, cross-geo programs at a time, ensuring clear, proactive communication and follow-up with customers to meet deadlines.**- ** Bring structure to sometimes ambiguous visions and craft programs to bring them to life.**- ** Design and build streamlined and optimized processes and work with teams on areas requiring significant change management in a way that minimizes disruption.**- ** Develop scalable and repeatable playbook for GTM Operations for M&A, New Product launches**- ** Lead annual Sales Planning program and execute against changes to GTM strategy related to territory & quota planning and comp plans design.**- ** Positively impact the effectiveness and efficiency of GTM Operations team members by sharing your experiences and giving to the continuous improvement of our methodology.****What skills do I need?**- ** Experience working with and supporting operations teams and managing programs that impact large employee groups.**- ** Shown success working across diverse teams and geographies, with the ability to synthesize what may appear to be challenging priorities.**- ** Serves as an invaluable business partner to the teams you support with diverse skills that include business operations, process design and improvement, and program management.**- ** Able to distill sophisticated, multi-faceted topics into an organized, structured approach and mobilize the right people to implement.**- ** Exceptional collaboration, planning, influencing, prioritization, and time management skills..**- ** Experience with Jira, Asana, Trello etc desired**- ** Willingness to learn and roll up your sleeves up****Where We Work****Zendesk is not your average tech company. We have all the stuff you'd expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market
