Polipa is a distributor of an international rigid plastic packaging manufacturer for the whole Americas market. We manufacture in Istanbul, Turkey and distribute more than 50 countries around the globe. The main industries that we sell packaging to are food service, healthcare and chemicals.Main Duties:- Open to learn a business model from scratch from the sales managers and operations team.- Works within a company to support the customer requirements through timely order entry until their product is shipped. Also, will manage the internal reporting and feedback from the customer.- Manage customer accounts including daily order processing, customer communication, price changes, credits, quality issues etc. This position is the center of customer focus from new product or current order interests to responses to the quality issues, shipment arrangements and production follow up with the rest of the company.- Needs to manage customer relations.- Manages the reporting and follow up with plant personnel regarding customer feedback and quality complaints.- Excellent follow-up organizational and interpersonal skills with the ability to multi-task.- Working on Excel tables with clients.- This position may also require little or no travel to different cities for trade shows, customer visits and customer plant/office visits.MINIMUM REQUIREMENTS- Ability to thrive in a dynamic, exciting work environment.- Detail oriented and hardworking.- Excellent interpersonal, communication, problem-solving and presentation skills are must.- Computer skills.- Good organizational skills.- Experience in Quickbooks is a plus- Ability to be able to quickly and accurately assess customer needs.- Experience in logistics, import -export is also a plus.- Fluent in English.- Work with Sales Managers.- 2 year or a 4 year degree is preferred.This job will require you to pass a background check:- NoWork Remotely- No**Salary**: To be determined based on the applicant's experience.**Benefits**:- Health insurance- Paid time offSchedule:- 8am - 5pm (9-hour shift) Monday-Friday**Education**:- Bachelor's (preferred)**Experience**:- Customer Service and Operations: 2 years (preferred)Work Location: One location**Salary**: $20,000.00 - $30,000.00 per month