.**Introduction**:This position supports all commercial related activities for our Direct Accounts and Business Partners including, but not limited to, pricing proposals, contract creation, deal and SOW support and review, validation of contracts, SOW and purchase orders, contract management, account set-up and, providing support to field sales, project managers and sales partners for quoting purposes of our products and services. Ensures deals, opportunities and purchase orders are processed efficiently and align to JSOX and other TGCS policies, works closely with finance and legal when required. Works collaboratively and often across functional teams to drive TGCS business objects and to resolve problems and issues through research and consulting with cross functional teams. Responsible for creating contracts, service projects and product quotes using quoting tools for new and existing clients and business partners. Provides contractual, operational, and transactional support directly to our internal and external customers.The Sales Operations Support Specialist III is a developing position who can manage autonomously standard, basic and some advanced business scenarios. Will need guidance and assistance for more challenging deals, projects, opportunities, and tasks with some supervision. Has a solid understanding of department processes, tools, and Oracle? Is capable of training new employees on fundamental business processes, tools, and Oracle.**Responsibilities**:- Quote/Contract Creation, Contract/Order Review and Validation, Contract/ Registration/Deal Processing - Provide support for all commercial related activities for our Direct Accounts and Business Partners including, but not limited to, contract creation, utilization of quoting tools, pricing proposals, service projects, deal and SOW support and review, validation of contracts, SOW and purchase orders, contract management, account set-up, product configurations, service offerings, processing deals and purchase orders efficiently, registering and management of service contracts and, support client rollouts and product and offerings transitions.- Work collaboratively and often across functional teams to drive TGCS business objects and to resolve problems and issues through research and consulting with cross functional teams. Provide contractual, operational, and transactional support directly to our internal and external customers.- Operations Key Metrics - Assist in providing Operational Metrics to highlight organizational performance and for management review and discussion on variances.- Operation Processes / Procedures / IT Enhancements - Maintaining current processes and assisting to improve efficiency and accuracy. Focus on automation by using current tools and reduce the amount of manual spreadsheet efforts.- Assist with creating process documentation, training of processes, and process improvement initiatives to improve the overall delivery of support