The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day-to-day activity for customer requests, processes customer orders and quotes, and maintains front-line communication with the Customer. They will update changes of order dates and ensure adherence to contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.Summary of DutiesEnsure sales orders are processed accurately and entered in a timely manner using the company ERP system.Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly.Validate entered order information by checking against customer purchase orders.Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams.Review aging report weekly and provide updates to the Accounts Receivable department regarding past due accounts.Other job duties as determined based on the level of administrator.EducationHigh school diploma required; Bachelor's degree preferred.Experience4-5 years of data entry and customer service experience.Computer SkillsIntermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.Other SkillsHigh attention to detail with a demonstrated ability to meet deadlines. Excellent problem-solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.DescriptionMid/Intermediate-Level position within job role.#J-18808-Ljbffr