Descripción y detalle de las actividadesJob Summary:The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.Summary of Duties:Ensure sales orders are processed accurately and entered within a timely manner using company ERP systemPartner with the Integrated Project Team (IPT) to ensure customer orders are processed correctlyValidate entered order information by checking against customer purchase ordersMaintain a PO entry tracker to provide visibility to the Contracts and Accounting teamsReview aging report weekly, provide updates to the Accounts Receivable department regarding past dues accountsOther job duties as determined based on level of administratorAdditional Duties: Responsible for coaching and mentoring other Sales Order Administrators (Level 1-3)Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.Experiencia y requisitosEducation: High school diploma required; Bachelor's degree preferredExperience: 8+ years of data entry and customer service experienceComputer: Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.Beneficios:Beneficios de acuerdo a la LFTSeguro de vidaFondo de ahorroSeguro de gastos médicosTransporteServicios médicos en plantaComedorCaja de AhorroNúmero de vacantes: 1Área: AdministraciónContrato: PermanenteModalidad: PresencialTurno: DiurnoJornada: Tiempo CompletoHorario:Tiempo completoTurno MatutinoLunes a viernesEstudios: Carrera con título profesionalInglés: Hablado: Avanzado, Escrito: AvanzadoDisponibilidad para viajar: No#J-18808-Ljbffr