**Sales/ Program Manager**:**Objectives of this role**- 1. Serve as the main point of contact in all matters related to customer concerns and needs- 2. Develope and execute a Sales Plan in order to increase sales portfolio- 3. Build and strengthen customer relationships to achieve long-term partnerships- 4. Maintain accurate customers records, keeping track of any contract updates and renewals- 5. Work with other internal teams to develop strategic marketing plans and ensure KPIs are being met- 6. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers**Responsibilities**- 1. Handle inquiries and requests from customers and address their needs- 2. Stay on top of accounts, making sure they receive services that are within their budget and meet their needs- 3. Meet regularly with other team members to discuss progress and find new ways to improve business sales- 4. Generate progress sales strategies and sales reports for customers and senior leaders within the organization- 5. Identify upsell, cross-sell, new and renewal opportunities and communicate with the sales team regularly**Required skills and qualifications**- 1. Colleage / University degree in Engineering or Business Administration- 2. Five or more years of experience in sales management in sales and customer service role- 3. Idealy with aerospace/chemical industry expirience- 4. Ability to multitask and juggle several responsibilities simultaneously- 5. Strong written and verbal communication skills- 6. Excellent organizational skills and attention to detail- 7. Excellent problem-solving skills and leadership qualities- 8. Ability to work collaboratively with all levels of company staff- 9. Ability to deliver effective feedback, both written and verbal- 10. Ability to communicate fluently in English and Spanish**Preferred skills and qualifications**- 1. Proven track record of meeting or exceeding quotas and receiving positive customer feedback- 2. Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $55,000.00 - $60,000.00 al mesBeneficios:- Opción a contrato indefinido- Seguro de gastos médicos- Servicio de comedor- Teléfono de la empresa- Uniformes gratuitos- Vales de despensaTipo de jornada:- Incluye fines de semana- Turno de 8 horasEscolaridad:- Licenciatura terminada (Deseable)Experiência:- Manejo de Personal: 5 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial