.Sales/ Program Manager:As one of the world's top chemical and hardware products and solutions sales & distribution company, we clearly understand that customer relationships are our top priority. We're looking for a dedicated and personable sales/program manager to maintain and increase customer accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships with our customers that move our business forward.Objectives of this roleServe as the main point of contact in all matters related to customer concerns and needsDevelop and execute a Sales Plan in order to increase sales portfolioBuild and strengthen customer relationships to achieve long-term partnershipsMaintain accurate customer records, keeping track of any contract updates and renewalsWork with other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to customersResponsibilitiesHandle inquiries and requests from customers and address their needsStay on top of accounts, making sure they receive services that are within their budget and meet their needsMeet regularly with other team members to discuss progress and find new ways to improve business salesGenerate progress sales strategies and sales reports for customers and senior leaders within the organizationIdentify upsell, cross-sell, new and renewal opportunities and communicate with the sales team regularlyRequired skills and qualificationsCollege / University degree in Engineering or Business AdministrationFive or more years of experience in sales management in sales and customer service roleIdeally with aerospace/chemical industry experienceAbility to multitask and juggle several responsibilities simultaneouslyStrong written and verbal communication skillsExcellent organizational skills and attention to detailExcellent problem-solving skills and leadership qualitiesAbility to work collaboratively with all levels of company staffAbility to deliver effective feedback, both written and verbalAbility to communicate fluently in English and SpanishPreferred skills and qualificationsProven track record of meeting or exceeding quotas and receiving positive customer feedbackProficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce.We are confident that the right person will fill this magnificent opportunity. If you are interested and meet the requirements, apply and we will contact you.Job Type: Full-time, PermanentSalary: $55,000.00 - $60,000