**Guadalajara, Mexico****Aeries /****Payroll****/ Hybrid****Sales Representative (junior)****Key Responsibilities**:- Work closely with the Services, Training, and Support team to deliver a seamless onboarding experience for customers.- Ensure client sites are configured to contract specifications and clients can confidently utilize products.- Follow up with customers on product utilization and provide ongoing care to customers to optimize their use of it.- Remain in constant contact with the customer throughout the onboarding phase, ensuring adoption and satisfaction with the product. You will own the client relationship for the first 30-90 days, or until onboarding is completed.- Provide customer feedback on Modules to assist in continuous improvement.- Manage day-to-day administrative client requests as required such as adding and removing users and site setting changes.- Collaborate with colleagues to improve processes and best practices for the implementation and customer training of Governance products: including board collaboration and entity management.**Required Experience/Skills**:- 1 year of experience in sales, account management, or a proven track record in SaaS/software implementation management, or software/SaaS customer success/support.- A desire to collaborate, with a deep understanding of the technology behind SaaS.- Excellent Project Management experience.- Outstanding written and verbal communication skills.- Superb personal organizational skills to ensure all client commitments are met.- A strong customer focus with the ability to deliver extremely high levels of customer satisfaction.- Experience with corporate governance, corporate legal teams, or entity management is a plus.