**SALES ESPECIALIST (OES) Hybrid**Location Tlaquepaque, Jal.English Level Advanced Pacesetting. Passionate. Together. HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 36,000 employees worldwide are committed to this with passion, know-how and innovative strength.**JOB DESCRIPTION**- Monitoring the market situation, competitor activities, customer requirements.- Identify, compile and analyze (global) customer requirements based on the hierarchical level; define the contact matrix and integrate the participating internal organization; achieve all aspects of customer satisfaction; forward all customer inquiries and feedback within the organization; define and monitor the action plan and report progress to the customer.- Participation in pricing and annual price negotiations.- Escalation (internal and external) of problems if the promised objectives cannot be achieved.- Checking all customer contract documents against Hella's internal requirements.**QUALIFICATIONS**- Knowledgeable of the strengths and weaknesses of key competitor accounts and are able to positively leverage this knowledge.- Software skills in Vector CANoe combined with basic programming skills.- Willingness to travel.- Self-initiative organized and ownership.- Strong Analytical Mindset- Excel Advanced Skills- Good attitude**BACHELOR'S DEGREE**- Holding a Bachelor´s degree in International Business, Business Administration, Finance, Ing. Industrial, International Commerce.- Excellent in verbal and written communication, presentation and negotiation (English)**.*******Letty Castañeda****Talent Attraction Specialist