Objective:
Location: Puerto Vallarta, Jalisco.
**Responsibilities**:
- **Sales Growth**:Meet or exceed sales targets by promoting and selling cosmetic products, communicating product benefits, and ensuring customer satisfaction.
**Customer Service**:Provide high-quality customer support by responding to inquiries, resolving issues, and ensuring post-sale assistance. Maintain strong relationships to foster customer loyalty.
**Product Knowledge**: Develop deep knowledge of products, ingredients, and usage instructions, effectively communicating these to customers.
**CRM Usage**: Process transactions accurately, using Zoho CRM and point-of-sale (POS) systems to track sales, customer information, and follow-ups.
**Inventory Monitoring**:Assist with inventory management by ensuring stock levels are monitored, shelves are restocked, and management is informed of low stock.
**Promotions**: Support promotional activities like product demonstrations, special offers, and discounts.
**Customer Feedback**:Follow up with customers on product satisfaction and address any concerns or issues.
**Requirements**:
- High school diploma or equivalent.
- Previous experience in sales, customer service, or retail. Experience specifically in the cosmetics industry is a plus.
- Strong understanding of cosmetic products, including ingredients, formulations, and usage instructions.
- Excellent interpersonal and communication skills.
- Familiarity with point-of-sale (POS) and CRM (Zoho CRM).
- Commitment to maintaining integrity, honesty, and ethical standards in all interactions with customers, colleagues, and stakeholders.
- Capacity to handle rejection, overcome objections, and maintain motivation and enthusiasm in a fast-paced, dynamic sales environment.
- Advanced English, written and spoken.
**Benefits**:
Gross Monthly Salary Ranges from 15 to MXN 18,000.00 based on experience.
Health Insurance through IMSS
2 Days off (not working on weekends)
Growth opportunities
True Profit share after 1 year
Working Hours: Monday through Friday from 9 AM to 6 PM with a 1-hour lunch break.
Pay: $15,000.00 - $18,000.00 per month
**Experience**:
- Pharma Sales: 3 years (required)
**Language**:
- professional english (required)
Work Location: In person