Job Title: Sales Support AssistantSalary: Competitive + BenefitsLocation: Mexico City, HybridContract: Permanent We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We are looking for a dynamic, driven Sales Support Assistant to help our Higher Education (HE) sales team continue to grow.
We sell upper level and graduate textbooks and courseware in a wide range of disciplines such as Classics, Biomedical Engineering, Physics, Political Science, and Linguistics.
This is a fantastic opportunity to play a vital role in helping our experienced sales team reach their customers and meet customer needs.
About the role The Sales Support Assistant provides valuable administrative support to the HE Americas Sales Team to help the sales reps sell both, courseware and Academic texts.
In addition, the job holder will be required to work on projects at the direction of the HE Sales Support Manager.
The candidate Will maintain and update information in our customer relationship management system and other sales systems.
Data entry.Support the HE sales representatives in the field.Work with other departments to obtain product information.Attend in-house meetings in the US and UK, and other duties as required.Assist faculty with requests and troubleshooting.
Tasks include: Assist faculty with instructor materials.Sending out follow-up emails to faculty.Working with editorial and authors regarding leads that they supply and other requests.Collaborate with colleagues from around the globe.
About you You will be a highly motivated and experienced Sales Support Assistant with the following skills, knowledge and qualifications: Essential: Ability to work independently and as part of a team.Fluent in English and Spanish—written and oral.Working knowledge of Excel, Word, PowerPoint, MS Teams.Detail-oriented.Comfort working databases and researching.Flexible approach to work.An understanding of the customer.Good time management skills.Excellent communication skills.Critical thinking and problem solving.BA/BS or equivalent work experience.
Desirable: Educated to degree level or above.Prior knowledge of SAP, Salesforce, and database programs.Analytic and creative skills.Commercial awareness.Direct experience of, or qualification in publishing.Knowledge of textbook publishing.
Rewards and benefits We will support you to be at your best in work and to live well outside of it.
In addition to competitive salaries, we offer a world-class benefits package: Life AssuranceMedical InsuranceVales de despensaFondo de ahorroAguinaldoPrima vacacional Ready to pursue potential?
Apply now.
We review applications on an ongoing basis, with an extended closing date for all application being September th, , and initial interviews will take place virtually via MS Teams.
We reserve the right to close this vacancy once we have received sufficient applications for the role.
Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible.
We are committed to an equitable recruitment process.
As such, all applications must be submitted via our official online application form.
Please refrain from sending your CV directly to our recruiters.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us Joining us is your opportunity to pursue potential.
You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world.
Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together.
Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach.
We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
