Sales Support Specialist - Customer SupportAt ABB, we are dedicated to addressing global challenges.
Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story.
Make it your story.This position reports toService Sales Manager for ChannelsYour role and responsibilitiesIn this role, you will have the opportunity to provide technical assistance/support to both internal and external customers.
Each day, you will coordinate customer accounts with topics related to technical issues and order receipts, create new opportunities and follow up on new leads.
You will also showcase your expertise by improving customer satisfaction.
The work model for the role is: #LI-Onsite.
This role contributes to the Motion Business Unit in Mexico.
You will be mainly accountable for:Development of current customers by coordinating with Sales teams.Providing Technical Support to customers regarding applications, sales tools, product presentations, trainings, and other related activities.Following up on sales opportunities, increasing pipeline and increasing orders.Development and follow-up of new leads for the business.Our team dynamicsYou will join a high-skilled team, where you will be able to thrive.Qualifications for the roleYou are a Higher University Technician in Automation and Control, Electrical, Mechatronics, or just graduated in Engineering.You are interested in technology and in control and automation.You enjoy working with customer service.You have a methodical personality, ability to adapt to changes, and problem-solving skills.If you have previous experience (internship) in a company within the automation industry, it is valuable.You can communicate in English at an intermediate level, which is a plus.What's in it for you?Get exposed to cutting-edge technology in Motion and have a visible impact on the future.Learn from highly experienced, genuine, and caring colleagues - people who are committed to helping you achieve your personal and professional goals.Work in a company with a strong technology legacy and deeply rooted in local communities.BenefitsPaid Parental leave (gender neutral)Life insuranceRetirement planAccident insuranceWellbeing programDental insuranceFlex daysEmployee Assistance Program (PAE)Development platforms: Spark, Harvard Manager Mentor, and English Learning EF English Live School (EF)More about usWe value people from different backgrounds.
Could this be your story?
Apply today or visit www.Abb.Com to read more about us and learn about the impact of our solutions across the globe.
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