.This range is provided by Plum Direct Marketing.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAre you a self-starter with a knack for organization and a natural ability to connect with people?
We're looking for a Sales Support Specialist to join our team and play a key role in supporting our sales operations and ongoing growth—ensuring accurate data management, efficient order processing, and exceptional customer experience.
If you're meticulous, proactive, and ready to grow with us, this role offers a chance to make a direct impact, sharpen your skills, and thrive in a team-oriented environment.
Strong interpersonal skills and a genuine enjoyment of building relationships are essential.
If you're eager to take ownership, problem-solve proactively, and collaborate with a supportive team, we'd love to hear from you!
*IMPORTANT APPLICATION NOTES:*Resumes must be submitted in English.
Resumes submitted in other languages will not be considered.Location Requirement: You must be located in a time zone no more than 2 hours different from Central time (Austin) or Eastern time (Boston).You must be a native or bilingual English speaker (C1 - C2 level).If you'd like to move your application to the head of the pack, email a short video (sharing something you're passionate about that we wouldn't learn from your resume) along with your resume in English to ******.
Be sure to mention your name and where you're located in your video!What You'll Be Doing:Client Engagement & CommunicationEngage with potential clients over the phone, proactively making cold calls to introduce our services and generate leads for the sales team.Maintain a professional, positive demeanor while establishing initial contact with prospects.Order Preparation & Print ReviewReview print mail pieces before orders are finalized, ensuring accuracy and high attention to detail.Collaborate with internal teams to process orders, working with software and third-party providers (e.G., custom demographic lists, landing pages, etc.)
to meet deadlines.Develop and launch marketing campaigns to attract new leads (e.G., creating and scheduling emails via Mailchimp, running Facebook/Meta ads).Brainstorm with the sales team to optimize current strategies and identify fresh campaign ideas.Manage contact and lead lists, ensuring consistent messaging and timely follow-up.Submit and maintain lead reservations in the reservation system for client campaigns.Update and manage client mail lists, keeping data clean and up to date for future orders.Maintain detailed records in HubSpot CRM, performing routine audits to ensure data integrity.Process Improvement & InitiativeProactively identify ways to streamline workflows and enhance the overall customer experience.Tackle additional administrative tasks as needed, demonstrating flexibility and a willingness to take on new challenges