.To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.Are you a detail-oriented problem solver with a passion for quality and innovation? Do you have a few years of experience in ensuring software excellence and a desire to make a real impact? We're looking for a QA Analyst to join our team, someone who is ready to elevate their career and make a difference.About the Role:As a QA Analyst, you will be a crucial part of our dynamic team, ensuring that our solutions meet the highest standards of quality and performance. You will collaborate with developers, business analysts, and stakeholders to create and execute test plans, identify issues, and ensure our deliverables are nothing short of exceptional. Knowledge of Salesforce is a plus, but above all, we are looking for someone who is driven, passionate, and ready to make an impact.What We're Looking For:3-5 Years of Experience: Proven experience in a QA role where you have contributed to maintaining and improving software quality.Passion for Quality: A deep understanding of software testing methodologies, tools, and processes, with a keen eye for detail and a commitment to delivering excellence.Problem-Solving Mindset: Ability to think critically and creatively to identify issues, troubleshoot problems, and propose innovative solutions.Salesforce Knowledge (a Plus): Familiarity with Salesforce is an advantage, but we are open to teaching you if you bring the passion to learn!Impactful Experience: We want to hear about a time when you made a difference – whether you improved a testing process, led a team project, or found a way to enhance product quality or customer satisfaction.What You'll Do:Develop and Execute Test Plans: Create, execute, and maintain test plans and cases for new and existing features, ensuring the highest quality standards.Collaborate: Work closely with developers, business analysts, and stakeholders to understand requirements, define testing strategies, and ensure alignment.Identify and Report Defects: Detect issues, thoroughly document them, and work with the team to resolve them quickly and efficiently.Drive Continuous Improvement: Bring your insights and experience to help us enhance our processes, tools, and techniques for better quality outcomes
