RH: Vicente Ramirez Location: Remote Position: Salesforce senior dev staffs with MFIAW What you'll do?
7+ years of experience in enterprise-level projects using agile software development methodologies Extensive experience with configuration and customization on the Salesforce platform Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
AI and Integration Focus: Must have hands-on experience with Einstein in Salesforce Service Cloud Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc.
as well as making recommendations for future state improved processes and system designs Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience What you'll bring: 3+ years of experience in enterprise-level projects using agile software development methodologies 3+ years of experience in Salesforce Service Cloud and Chat implementation experience Experience with configuration and customization on the Salesforce platform Key Einstein Tooling Including: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
Must have hands-on experience with Einstein in Salesforce Service Cloud Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc.
as well as making recommendations for future state improved processes and system designs Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience Soft skills: Work Underpressure, Quality at work, Results Oriented.
What can YOU expect in a career with Capgemini?
Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini's clients.
You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
Capgemini offers a competitive compensation and benefits package.
Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes.
A deeply multicultural organization.
Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
You will love this job because Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
" At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person.
All applications welcome and will be considered based on merit against the job and/or experience for the position"