Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
**Job Description**:
**What's the role?**
We are looking for a Sanctions Investigator to join our Sanctions Investigations team. The Sanctions Investigator is accountable and responsible for consistently meeting their individual productivity and quality targets with respect to the workflows that they execute, providing dispositions, investigations and recommendations on alerts relating to sanctions, and politically exposed persons (PEPs).
The Sanctions Investigations team conducts sanctions investigations to help ensure Etsy and our international community remain in compliance with global economic sanctions requirements. This team sits within Etsy's Seller Verification & Financial Crime Operations (SVFC) organization and conducts in-depth investigations, handles time-sensitive communications and collaborates with key partners including Legal, Compliance, Payments and support teams to help ensure that Etsy appropriately handles the potential risk of unauthorized goods and financial activity in the marketplace.
**What does the day-to-day look like?**
- Understand and enforce Etsy's Sanctions Policy, acting as an expert point of contact for complex sanctions-related issues.
- Stay up-to-date with training, maintaining in-depth knowledge of Etsy's evolving policies, product offerings, and shifting risk environment.
- Utilize Etsy's internal tools as well as vendor tools to review and validate information provided by sellers, escalating concerns or questions to the Sanctions Investigations Manager, as appropriate.
- Communicate efficiently and accurately with sellers about enforcement actions, as appropriate.
- Uphold Sanctions service levels and performance metrics
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
**Qualifications**:
**Qualities that will help you thrive in this role are**:
- Fluent in English
- Bachelor's degree preferred
- 2+ years of experience in KYC/B, sanctions, AML, fraud investigation, or other e-commerce risk management experience
- Ability to work well both independently and within a team structure
- Excellent written and verbal communication skills
- Comfortable providing and receiving feedback as a regular practice
- Willing to work either a** Tuesday-Saturday **schedule (one weekend shift per week)
- A positive, roll-up-your-sleeves-and-help attitude
- A trust in and commitment to Etsy's vision, mission and values
Additional Information
**What's Next**
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else - we want you to be like you! So tell us what you're all about.
**Our Promise**
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.