Your tasks
**Responsibilities**:
1. Provide technical support for SAP Basis system, including system installation, configuration, troubleshooting, and performance tuning.
2. Work closely with other team members to ensure the smooth operation of our SAP systems, including the resolution of any issues that may arise.
3. Develop and implement strategies for system maintenance and updates, ensuring that our systems remain up-to-date and secure.
4. Collaborate with other departments to understand their needs and ensure that our SAP systems meet these needs.
5. Provide training and support to users, helping them to make the most of our SAP systems.
6. Monitor system performance and usage, identifying any potential issues and taking action to resolve them.
7. Participate in the planning and implementation of SAP system upgrades.
8. Ensure the integrity and security of our SAP systems, implementing appropriate measures to protect our data and systems.
10. Participate in rotational On-call weekend production support
**Profile**:
1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. At least 3 years of experience working with SAP Basis in a manufacturing environment.
3. Strong knowledge of SAP systems, including system installation, configuration, troubleshooting, and performance tuning.
4. Excellent problem-solving skills, with the ability to troubleshoot and resolve issues quickly and effectively.
5. Strong communication skills, with the ability to explain complex technical concepts to non-technical colleagues.
6. Demonstrated ability to work well in a team, collaborating with colleagues to achieve shared goals.
7. Proven experience in planning and implementing SAP system upgrades.
8. Strong understanding of the principles of data security, with experience implementing measures to protect data and systems.
9. Ability to work under pressure, managing multiple tasks and meeting tight deadlines. Current resources barely meet SAP maint support demands. Crucial business projects are constantly running at risk of impl. delays.e.g. Sales Comm, ECC Trade Compl, Vertex, Mexico eDoc
10. Up-to-date knowledge of the latest trends and developments in the field of SAP Basis.
11. Increased SAP cybersecurity & cloud migration support requirement
12. Increased demand for SolMan support for SolDoc, SEA, BPCA & CBTA already started this year
**Offer**:
What we offer:
Being part of a global IT team of thousands of colleagues working on various innovations and tasks, there is always an opportunity to grow and move into different directions within our corporation.
On top of that you can expect the following benefits:
- Individual development planning based on your personal needs and targets (e. g. mentoring, trainings, global internal Software Academy and more).
- Sabbatical option.
- Transparent pension system.
- Employee discounts.
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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About us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.
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**Keyfacts**:
Job ID
**REF42253W**
Field of work
**Information Technology**
Location
**San Luis Potosí - Tires**
Leadership level
**Leading Self**
Job flexibility
**Hybrid Job**
- Contact
**Manuel Rosales**
- Legal Entity
**Continental Tire de México, S. de R.L. de C.V.