Sap Basis

Technical Skills 1.
Strong knowledge of IT Service Management, SAP Basis and SAP Applications 2.
Hands on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers 3.
Working experience with SAP HEC, SAP S 4HANA or any other cloud solution.
4.
Hands on experience with infrastructure operations, network, interfaces and Load Balancer topics 5.
Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution Soft Skills 1.
Excellent customer focus Networking Relationship Building Results driven Self organized Decision making 2.
Excellent communication skills written and verbal 3.
Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution 4.
Experience in working with cross cultural and cross functional teams or individuals 5.
Proficiency in English Written and verbal, addi

1.
SAP BASIS Administration 2.
Customer Interaction Handling Process Optimization 3.
Change Management 4.
Infrastructure Service Management 5.
SAP S 4HANA Cloud