At **iCodde** and **Fast Dolphin **team we are looking for a **SAP IBP **to join our team.**Location**:Hybrid in Monterrey or Mexico City, Mexico**Start Date**:As soon as possible.**Length**: +12 month project.**Responsibilities**:- Lead and supervise small teams of 7-8 individuals in the United States, India, and LATAM, within the Production Support space, ensuring effective and efficient service delivery.- Manage and coordinate replenishment planning activities using SAP Integrated Business Planning (IBP), ensuring timely availability of materials to meet production demand.- Serve as the focal point and expert in major components of SAP IBP, particularly in replenishment planning, and lead the implementation and optimization of these processes within the team.- Provide leadership and technical guidance to the team in resolving level 2 and 3 incidents and issues in production support, including issue escalation and resolution, and critical incident troubleshooting.- Collaborate closely with global and local teams to ensure effective communication and swift issue resolution, maintaining high levels of customer satisfaction and adherence to service level agreements (SLAs).- Identify opportunities for continuous improvement in replenishment planning processes and production support, proposing and leading initiatives to increase efficiency and service quality.**Requirements**:- ** Demonstrated experience in leading and managing global teams within the Production Support space, preferably in SAP IBP environments.**:- ** Solid proficiency in major components of SAP IBP, with specific focus on replenishment planning.**:- Experience in managing level 2 and 3 incidents and issues in production support, including resolution of critical incident problems and implementation of break/fix solutions.- Excellent communication and collaboration skills, with the ability to work effectively with multicultural and multidisciplinary teams across different time zones.- Ability to lead continuous improvement initiatives, identifying process optimization opportunities and proposing innovative solutions to increase operational efficiency.- Certifications or training related to SAP IBP and/or project management will be positively regarded.Here at **iCodde** **we appreciate the value of your personal network, so we reward you with cash for sharing yours. If the position is not of interest to you but you know someone who might be interested, send us your contact and receive between $100 USD and $300 USD for an effective hire. This way, you receive compensation and your contact improves their working conditions.A win-win opportunity!**Click here!