Descripción y detalle de las actividadesHandling Incidents, Alerts, and Service Requests Knowledge of SAP as key user o support role Troubleshooting and resolving any issue impacting SAP performance such as hardware and related apps. Help the SAP Sr. Team to managing daily operations ensuring high availability Coordination with international teams in global projects / crisis handling / de-escalation initiatives Role Requirements. Proper documentation and help the Sr. SAP Engineer on the definition of technical operational concepts and develop guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team. Participate with the Sr. SAP Team on planning, setup, implementation, and operation of SAP technologies. Carry out system testing ensuring changes are robust and perform according to user requirements Directly working with clients on daily basis to achieve the defined goalsExperiência y requisitosBachelor Degree in Computer Science Motivated to gain experience in SAP ERP systems both from technical and from business in different areas like finance, logistics, procurement, warehousing & production. Strongly developed interpersonal and communication skills Basic knowledge of business functions (e.G., Planning, Manufacturing, Finance, etc.). Analytical and strategic thinking Positive team player Ability to work with a global team and different time-zones Creativity and problem-solving skills with a proactive approach Flexibility to travel overseas Knowledge of SAP as key user o support role Project Management experience is a plus Fluid in ENGLISH (Intermediate Level written & spoken) Passport and US VISAOrganizaciónFisher & Paykel Healthcare, S.A. de C.V.GiroMaquiladora (Export.)Actividad principalManufactura de producto médicoNúmero de empleados2019**Área** Informática/Sistemas/TI/Programación/Software**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Horario** Flexible**Estudios** Titulo Profesional**Sexo** Indistinto