Scheduling Receptionist

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.
Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for Scheduling Receptionists to join our Helpware team.
Scheduling Receptionist Responsibilities:Answering incoming patient phone calls.Scheduling patient appointments for multiple locations.Triage patients call efficiently and effectively.Effectively answer patient questions with confidence.Obtain and enter new patient demographics into EHR Software.Assist with incoming patient referrals.Providing excellent patient service.Perform other duties, as required.Requirements:6-month experience in a customer service role, dental or subscription service support experience preferred.Fluency in English (C1)Computer Skills
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