Scheduling Receptionist

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, providing Customer Experience & Operational Support for modern companies.
Our team of professionals is committed to delivering best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing, and we're looking for Scheduling Receptionists to join our Helpware team.
Scheduling Receptionist Responsibilities: Answer incoming patient phone calls.Schedule patient appointments for multiple locations.Triage patient calls efficiently and effectively.Answer patient questions confidently.Obtain and enter new patient demographics into EHR Software.Assist with incoming patient referrals.Provide excellent patient service.Perform other duties as required.Requirements: 6 months of experience in a customer service role; dental or subscription service support experience preferred.Fluency in English (C1).Computer skills.
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