.**We're hiring!**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Scrum Master****THIS POSITION IS OPEN FOR MEXICO CITY, MONTERREY AND GUADALAJARA**- Responsibilities_:- Lead and plan the project implementation from the initiation until closure using agile frameworks (SAFe or Scrum).- Build strong customer and internal stakeholder relationships, create robust project plans and drive engagement successfully towards completion.- Monitor and track action items through to closure. Record and manage all decisions, risks or issues.- Coordinate project resources to drive performance and their career paths into the project.- Contribute to continuous process improvements by promoting and highlighting successful experiences.- Act as a key contact for the customer and escalation point for project issues.- Drive the formal acceptance of the project, contract close-out and it's acknowledgement by customer.- Guide and coach the team on how to use Agile practices, correct use of each of the ceremonies, guide the team of how to do the estimations, principles to deliver high-quality products and services to the customers.- Provide guidance to Product Owner / Business Analyst and team on maintaining backlog and sprint planning or if necessary, take actions to create user stories directly either technical or business.- Facilitate preparation and readiness for Program Iteration (PI) planning and follow-up.- Ensure strong collaboration with Scrum Coordinators (Scaled Scrum) and Software Quality Assurance.- Interact with business and technical calls, serving as primary POC to understand and take immediate actions.- Requirements_:- Direct experience leading all phases of the software development life cycle.- Technical acumen on any of the technologies related to software/product development.- Experience working on agile frameworks (Scrum, SAFe and Kanban).- Familiarity with backend, frontend, DevOps and Cloud technologies.- Experience running multiple projects simultaneously with cross-team dependencies.- Experience working with senior level customer collaborators.- Able to take consultative approach ensuring scope and project boundaries are maintained.- Problem solver who seeks the best solutions for customers- Able to work creatively to solve different problems for multiple teams.- Proactive and independent approach to assigned tasks and discovered issues.- Experience leading technical people and acting as Manager of them