.Company Introduction:Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver results for our clients. As a cutting-edge marketing agency, we take pride in our innovative strategies and top-notch services. With a strong focus on customer satisfaction, we have established ourselves as a trusted industry leader, known for our reliability and excellence.While we are headquartered in Phoenix, AZ, near the Deer Valley Airport, we operate virtually throughout the entire United States of America. This flexibility enables us to revolutionize the digital marketing landscape. Join us in shaping the future of digital marketing and be part of our extraordinary journey!About The RoleThe SEO Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing. Reporting to the Head of Business Operations, this role plays a pivotal role in swiftly communicating with clients, addressing and resolving their requests, and implementing appropriate SEO strategies for our clients. This position requires you to be knowledgeable and experienced with SEO best practices, trends, and principles to ultimately manage client and vendor relationships with great skill that delivers outstanding results.General responsibilities:Leveraging your technical SEO expertise and knowledge to deliver outstanding results for our clients.Managing client and vendor relationships while ensuring that every client has an excellent customer experience.Leading the development, planning, and implementation of technical SEO solutions while maintaining quality control measures.Strategizing content calendars and executing successful content marketing campaigns to drive engagement and results.Upselling and cross-selling new products to existing clients while educating them on expected outcomes.Educating clients on a range of digital marketing products and best practices.Identifying and resolving discrepancies in advanced content and tags.Conducting problem-solving techniques with clients to ensure exceptional customer experience.Engaging with customers and contractors via phone, email, & video conferencing.Managing other team members involved in similar tasks.Utilizing strategic thinking and prioritizing tasks to drive successful outcomes.Staying up-to-date on digital marketing trends and industry best practices.Demonstrating humility and a hunger to succeed.Working autonomously and taking ownership of diverse projects
