.We are...a cutting-edge e-commerce company developing products for our technological platform. Our creative, smart, dedicated teams pool their knowledge and experience to find the best solutions to meet project needs while maintaining sustainable and long-lasting results. How? By making sure that our teams thrive and develop professionally. Strong advocates of hiring top talent and letting them do what they do best, we strive to create a workplace that allows for an open, collaborative, and respectful culture.What you will be doing...You will protect our infrastructure by grabbing, analyzing and monitoring logs and events. The right person must have excellent engagement and communication skills and a solid customer-focused and team-oriented approach that balances security needs and user experience to provide best-in-class security for the organization.Must also be bilingual: English/Spanish.Key responsibilities of this RoleMonitor security alerts and notifications from various sources, including applications, network devices, operating systems, EDR, etc.Investigate and analyze security incidents, including potential breaches, malware infections, and policy violations.Coordinate with other teams to contain and remediate security incidents, minimizing impact and recovery time.Document and report on incident details, responses, and resolutions.Perform continuous monitoring of network traffic, system logs, and security events to identify anomalies and potential threats.Analyze security alerts and perform detailed forensic investigations to determine the root cause of incidents.Maintain and optimize security tools and technologies, including SIEM platforms, IDS/IPS, endpoint protection, EDR, and threat intelligence feeds.Configure and tune security systems to reduce false positives and improve detection capabilities.Create and maintain detailed documentation for security incidents, including incident reports, post-mortem analysis, and lessons learned.Prepare and present regular reports on security incidents, trends, and metrics to senior management.Ensure compliance with relevant regulatory requirements and internal policies.Work closely with IT to enhance our security posture and respond to emerging threats.Collaborate with external partners, vendors, and law enforcement when necessary for incident resolution and information sharing.Provide guidance and support to junior security staff and other teams on security best practices and incident handling.Stay up-to-date with the latest cybersecurity trends, threats, and technologies.Creation of dashboards and KPIs.Participate in ongoing training and professional development to enhance skills and knowledge.Contribute to developing and refining SIEM procedures, playbooks, and response strategies.Assist in creating and updating security policies, procedures, and incident response plans.Ensure that security controls are consistently applied and followed across the organization