.Overview:We are more than a software company.
We want to be known as a company that does the right thing, no matter the challenge or controversy.
We are committed to creating a culture that values every person and every experience.
Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day.
The strength of our global workforce is the most significant contributor to our success.We believe: Every Experience Matters.
Talent is Everywhere.
All Belong Here.At Medallia, we hire the whole person.Out IT Culture- We don't expect to be perfect, but we are always proactively seeking out ways to help solve bottlenecks within our infrastructure and user community.
We build strong relationships with team members around the globe.
Medallia IT is a global, no-nonsense flat organization where the best ideas are implemented, no matter where they come from.- We love technology and we are always after the latest technologies to learn and share with our team.
We are not afraid of failing when we are experimenting with different technologies, development methodologies, and tools.
We've got a culture focused on smarts, kindness, continual learning, and feedback.- IT at Medallia is creating a world class delivery and capabilities organization that will simplify the landscape for support efficiency while also designing, planning and delivering quality new solutions cost effectively.As a Semi Senior IT System Engineer for Identity and Access Management at Medallia, you will be involved in interactions with internal and external vendors teams that will create seamless infrastructure experiences across our IT cloud presence, Data Centers, Systems, and Networks to provide our end user community a secure, highly performant, and consistent user experience across the globe.
You will help to implement and integrate platforms into our company and the IAM infrastructure that IT manages, as well as help with investigations related to access modifications or behavioral analysis of users.
**Responsibilities**:- Be the escalation for access and authorization across all the integrated platforms that IT supports for the entire user community.
Help maintain security as the utmost important goal, with user experience being right after.- Monitor and correct deviations in the consistency of the user community's security posture, by detecting and enforcing world class security practices.- Collaborate with stakeholders across engineering, information security and the rest of the company to effectively align against goals, roadmap, and commitments.- Be hands-on in building a high performing world class IT practice and providing opportunities for team members to grow and prosper in providing great services and support services