Serves as the primary point of contact and liaison, as an individual contributor, between assigned clients and Assurant support teams. Plans, organizes, and coordinates daily activities–aligned to an annual plan–that support maintaining and expanding existing client relationships beneficial to Assurant and its clients.
What will be my duties and responsibilities in this job? Directly carries out execution of key initiatives to promote revenue growth and engagement with the existing client base. Develops and cultivates relationships with key clients to ensure the stability of existing business, managing all day-to-day interactions and client needs. Develops annual client business plan; Key contributor to develop and lead client business reviews to ensure metrics and mutual revenue goals are being met. Drives execution of contracts through contracting process for addendums and revisions. Drives service utilization at the client level. Ensures services are performed as priced and contracted. In collaboration with appropriate internal cross-functional teams, facilitates new client, product, or service installations. Carries out resolution of client issues in collaboration with cross-functional area leaders. What are the requirements needed for this position? BS/BA Degree 4+ years sales and/or marketing experience 3+ years interacting with mid to large clients and developing strategic relationships Ability to perform independently, drive execution Working knowledge of key deal / contract elements Effective communication skills (effective pitching to account stakeholders) Emerging industry knowledge Strong product knowledge Developing negotiation skills Effectively cultivate relationships Strong Organizational skills Ability to lead cross-functional teams, collaborating effectively Business software knowledge (i.e., word, excel, PowerPoint, MS Project, SQL, etc.) Business/Financial knowledge preferred.
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