.**Job Title**:Senior Account Management Director, GBS Process Solutions**Location**:Cambridge OR Luton, UK / Chennai, India / Warsaw, Poland / Guadalajara, Mexico / Barcelona, Spain / Lisbon, Portugal**Career level**:GAt AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you're our kind of person.In Global Business Services (GBS) we are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process - making it easier to get vital repeatable services done - for our patients, for our customers, for our teams. We focus on providing exceptional value that contributes to our company's success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients.Reporting to the** Head of GBS Process Solutions (PS)**, the GBS Process Solutions **Senior **Account Management** **Director (AMD) **will lead the Process Solutions Account Management, a new tower within AstraZeneca's GBS Process Solutions organization focused on multi-disciplinary E2E Process Optimization that will leverage a POD delivery model that includes a rich set optimization capabilities - Process Mining, Process Re-Engineering, Robotics Process Automation, BPM, Digital Adoption tools and others.Directly managing a globally based, senior team of business-aligned leads, the AMD is responsible for end to end large-scale, high value business process optimization initiatives (> $10M+) that spans portfolio management, insight generation, cross-functional/multi-disciplinary solution delivery and overall customer satisfaction. Initially the AMD will be accountable for building up an Account Management Team aligned to Commercial and R&D or Operations and Enabling Units business areas and stakeholders