.Job SummaryResponsible for driving sustainable profitable sales and market share growth by identifying the customer needs and opportunities, establishing solid customer relationships, leading, coordinating and reporting IFF activities and promoting relevant solutions aligned with corporate strategy. For a defined territory, category, coordinated or global account:Ensure financial targets are met and business performance is constantly monitored and reported; Develop and maintain sustainable relationships with internal and external customers; Prepare accountplan and report relevant market information; Collaborate with internal departments to explore innovations and new concepts related to customers' products and ongoing projects; Monitor market development in terms of competitors, products, and trends; Partner with operation team to ensure customer satisfaction in terms of service, quality, and supply.Responsibilities/DescriptionUnderstand specific market and customer ecosystem including activities, strategies, brands, markets, consumers via different sources; Develop multi-level cross-functional customer relationships with key customer decision makers/influencers; Contribute/leadcommercial negotiation (e.G., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts); Maximize potential advantage to IFF while delivering optimal solutions to customer (GP improvement, catalogue optimization, complexity reduction, etc.); Ensure customersupply chain requirements, processes and KPIs are well communicated to IFF Operations to ensure we meet customer needs; Understand customer regulatory requirements/changes and update data to GRA and input to project management system; Demonstrate IFFCulture Principles and live our values; Influencing stakeholders to align on shared objectives; Lead projects through effective communication, and collaboration with key external and internal stakeholders (CI/Marketing/Creative Teams/formulation etc