Senior Account Manager

Detalles de la oferta

.At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.Jellyfish is a global digital marketing agency; a unique fusion of techenthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.Job DescriptionReporting to Mexico's Client Partner, the primary responsibility will be to manage and build relationships with agency clients and partners by fostering an environment for delivering an efficient and creative product. You will oversee the smooth delivery of Performance Marketing platforms while focusing on individual business acumen, mentorship, and the growth of their assignments.Responsibilities:Lead on the most complex and/or strategically important client(s) accounts (international, cross capability, or large group client) and collaborates with others to create client relationships expressed in NPS scores of C Suite client contacts.Lead the optimization of the delivery depending on business objectives of the account/client.Be a trusted advisor for our clients, working with C-level members of our clients, and extending our network within the client organization.Lead Quarterly Business Reviews for our most complex clients.Lead complex and/or strategically important renewal efforts.Develop well-articulated Strategic briefs that inspire innovative and effective approaches to solving client business problems and lead the team to deliver the objectives of the brief.Provide oversight of the current client remit whilst guiding growth activity through documented Account Growth Plans that lead to account growth.Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to problem-solve any gaps.Fluent in all Fundamental Tools. Identify and close any gaps where we are not meeting our standards for great Client Management on a client, Hub, or across their network (Meta, TikTok, Google, CRM, Analytics, among others).Recognized by our partners as a key influencer within Jellyfish. Work with the most senior levels of Client and Jellyfish leadership to develop best-in-class strategy resulting in significant positive impacts on client business outcomes.Mentor clients and people by earning trust, delegating, and providing valued expertise.Redirect conversations towards outcomes instead of output by articulating the value exchange to clients.Support the delivery Team in the delivery, and advocacy of new products


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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