**ABOUT TEMENOS**Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.Temenos enables growth for two-thirds of the world's top 1,000 banks and 70+ challenger banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.**THE ROLE****OPPORTUNITES**You will be able to work with Temenosians around the world for:- Provide guidance and advice to less experienced Product Support consultants in case of complex issues.- Has strong proficiency in the tools, systems, procedures that are used to accomplish the job.- Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern.- Responsible for maintaining positive and loyal relationship between Temenos and its customers.- Analyzing, debugging, bug fixing**REQUIREMENTS**- Experience in customer support required.- Languages: Bilingual in English and Spanish- Education: Bachelor's Degree preferred.- Technical knowledge: T24 Administration and Web Services on TAFC and TAFJ environments, INFOBASIC programing, JAVA, Databases as jBase, Oracle and MS-SQL, operating systems knowledge of UNIX and Windows, Performance optimization.- Expertise in Core Java, Data Structures & Algorithms.- Good understanding of SQL Databases- Good knowledge in Object Oriented Programming and Design.**SKILLS**- Care about people needs- Commit all assigned duties- Collaborate with all the Product Support Team- Challenge and growth yourself working with dynamic teams.