Job Function: Global Service Delivery Centre Operations Why SoftwareONE?
:
Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.
In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.
With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.
The role:
- **Senior Assoicate - Heldesk (Microsoft)**
- Understanding the business of Microsoft licensing & support the Global Subsidiaries with the required knowledge
- Understanding the pricing model of Microsoft Perpetual and Subscription model
- Ensuring profitability while striving to improve the customer's licensing experience
- Bridge the gap between Sales team and Client on licensing front (if needed)
What we need to see from you:
- Must have an associate's degree to qualify for University certification from an accredited institution
- Must have 2-5 years of experience in a similar position or working experiences in any role in Microsoft, with a strong background in licensing, inside salesWhat you should really know about us.
:
Strip away everything.
Strip away our brand, strip away our buildings, strip away our offices.
What are we left with?
Our people.
This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.
Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.
SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results.
Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.
We are Humble, have a very high degree of Integrity and are simply not interested in politics.
Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.