Senior Basis Consultant for Root Cause AnalysisOur company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
We are looking for analytical, solution-oriented Senior Basis Consultants experienced in NetWeaver & Non-NetWeaver technologies to keep SAP Enterprise Cloud Services (ECS) Customer systems running.
The Role Our Senior Basis Consultants, as part of the Critical Incident Management team, are responsible for the 24x7 availability of SAP systems running on SAP ECS. In this role you will support, troubleshoot and resolve alerts and incidents and seek opportunities to streamline standard operating procedures through automation. You will collaborate with other roles like Major Incident Manager, Level 3 support for various Technical Areas, Managed Service Providers, Global Cloud Services and Hyperscalers, and sometimes guide other roles on the process and technical details for troubleshooting, action planning and resolution related to critical / major incidents.
Role Requirements We are looking for both SAP Basis NetWeaver (ABAP and Java Basis administration) and Non-NetWeaver Consultants having experience with HANA DB who are comfortable working in a fast-paced, dynamic and flexible environment. You should have the following technical skills/experience:
Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)Experience supporting Large and Complex Productive SAP environments.Experience working on Hyperscalers environments with focus on GCP, Azure or AWSStrong working knowledge in Linux and Windows operating system platformsAt least 8 years of working experience with SAP BasisMost of the years of experience should be in IT Operations with significant experience in working on incidents and alerts (having experience in upgrade or migration project is not enough, experience in Operations is key)Problem solving and analytical ability to tackle complex problems in IT operations.Experience of handling operations for IT systems hosted in the cloud.Strong capabilities in technical documentation and the ability to work effectively in international and virtual teams.Fluent and comfortable with both written and oral English communication.Go-getter who is ready to take up any challenge and solve a problem within a specified time with an eye for quality and with a mindset to provide sustainable solution.Continuously looking to acquire new knowledge in an independent and proactive way.We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 384885 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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