.At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.We're looking for a Senior Billing Analyst to help us streamline billing processes and ensure financial accuracy, contributing to the company's long-term success and customer trust.About the role:Location: Remote-first (Mexico City)Full-timePermanentThe cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills.Mexico City (figures cited below are in MXN and pertain to workers in Mexico)MXN 463,100 - MXN 609,100Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Reporting to the Senior Manager, Revenue AccountingAs a Senior Billing Analyst, you'll …Participate in the customer billing process, including creating/sending invoices to customers, resolving customer payment disputes, keeping track of customer agreements and invoices, and the day-to-day correspondence of customer inquiries regarding invoicingTake charge of the collections process, including applying payments received in Stripe and Netsuite and managing communications with customers to ensure that past due balances are paidOwn the customer onboarding process, including filling out customer vendor forms and setting up and maintaining customer portal accountsPartner with cross functional teams to be a point of contact regarding billing questionsStreamline the AR process through process improvements and automationIn addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.About you:You'll thrive as a Senior Billing Analyst if you:Have Accounts Receivable experience with knowledge in invoicing, applying payments, and performing month-end proceduresHave experience with Netsuite, Stripe, Salesforce CPQ, Avalara, Anrok, Bill