SAP Reporting ConsultantConsultant with knowledge in SAP Reporting Tools: BOBJ (Webi, AFO), SAC, to be part of the support team that resolves incidents and fulfills business requests to implement new functionalities to existing analytics solutions.Job Duties and ResponsibilitiesThe Consultant:Handles the intake of incidents to the assignment group, analyzes them, determines root causes, and provides solutionsAnalyzes incidents that include BOBJ (Webi, AFO) and SACDoes a proper handoff of incidents to other supporting groupsCommunicates with end users that raise incidents and stakeholders that request changesHas technical discussions with the backend teams eHANA views (95%) and BEx Queries (5%)Manages incoming requests from the businessCollaborates with other supporting teamsExperience4 years of experience in a similar positionSupport Level 2 or 3Knowledge, Skills, AbilitiesThorough KnowledgeBOBJ 4.3 (Webi, AFO)SACGeneral KnowledgeServiceNowSAP CHARMeHANA (SQL, XSA)Fluent in English (I know it's a given, just wanted to be explicit about it)LATAM locationAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.LocationMexico#J-18808-Ljbffr