.Senior Content Manager, Language ServicesFull-timeAt Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.Jellyfish is a global digital marketing agency; a unique fusion of techenthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.Reporting to the Director of Content, as a Senior Transcreation Content Manager, you will manage all language, transcreation and translation project planning and delivery, working collaboratively with your account management, planning, creative & production team colleagues, and our pool of freelance linguists and writers. You'll own – and be accountable for – each transcreation project from the point of project setup, driving it through to successful execution, ensuring that we produce the highest quality of localised content, all on time and within budget.Responsibilities:Work on copy origination projects, serving as primary contact between suppliers, our teams and end client with ultimate goal of ensuring customer satisfaction, and maintaining positive working relationshipsInter-connected working with your own team members and with colleagues across the teams, assisting with any transcreation tasks, projects and contributing your knowledge of languageAnalyze client information and full campaign briefs, schedules and defining the transcreation / or localization approachAccountable for project status, ensuring transcreation quality and service always meet expectations. Quality Assurance of all projects delivered to clientIdentify new strategies and workflows for your account for continued improvement and reporting these to account or LS Lead as applicableAttend client and internal meetings to discuss projects briefs / requirementsMinimum Requirements:BA in Translation, Localization or similar language qualification or experienceSpanish and English proficiency