Senior Customer Advocate

Is Your Role**Requirements**:YOU HAVE...At least a bachelors degree in aeld youre passionate aboutHas E-Commerce, Shopify and CX Tool Importante empresa.An ability to work independently and has self-directed learning skills65-80 wordsper minute typing speedAdvanced understanding of tracking common & complex customer Importante empresa journeys and anticipating customer needsStartup Importante empresa is a plus (ability to work inst-paced environment)Excellent verbal, written communication skills and has good attention to detailsStrong and effective phone contact handling skillsAbility to acceedback gracefully and with anAn ability to understand and communicate complex ideas to customers, both verbally and in writtrmAbility to recognize themes and patterns on customer concerns and identify optimization across processes and tools**Benefits**:PTO (Personal Time off)Mental Health SupportPrivate Health InsuranceLife insuranceLearning and development programCareer plan