**Responsibilities**:
Own end-to-end data analysis experience
- Partner with various departments (Marketing, Sales, Product, Finance, Customer Success, etc.) to define KPIs/metrics; to measure impact and effectiveness of features and business processes; to optimize conversion efficiencies; to identify opportunities, assess risk potentials and explain trends
- Design, analyze, and conduct both simulated and live experiments (A/B and multivariate tests) to drive KPI improvement
- Build, maintain, and communicate detailed reporting, visualization, and other tools to deliver business insights and to show business health
- Collaborate and build credibility with the sales team, staying up to date on new initiatives and working to understand their data and reporting needs while providing guidance on best practices
- Measure the value of our media investments through attribution of media exposure to prospective customer online and offline actions
- Continuously improve the quality and accessibility of our analytical framework and data reporting infrastructure
- Assist in data requirements gathering and data validations to improve data platforms
**Qualifications/Experience**
- BA/BS degree in a related quantitative field (Computer Science, Mathematics, Statistics, Engineering, Physics). Advanced degree preferred.
- 5+ years of relevant working experience in a similar role, preferably supporting Go-To-Market and Product analytics in a B2B SaaS organization
- Proficient in SQL with the ability to write structured and efficient queries on large data sets and programming/scripting language (e.g. Python, R)
- Expert knowledge with business intelligence tools (e.g. Tableau, Looker) and web analytics tools (e.g. Amplitude, Google Analytics)
- Strong working knowledge of marketing and sales data ecosystem, marketing metrics, data, and processes (e.g., website, CRM, paid media, marketing automation systems, Salesforce)
- Strategically-minded yet strong detail-orientation with a penchant for data accuracy
- Proven ability to solve problems, learn quickly, work independently, and adapt to change in a fast-paced environment
- Excellent written, verbal, and interpersonal communication and presentation skills
- Exemplary relationship builder who is consultative in nature and form partnerships with coworkers and customers
**About Brightcove**
Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We're hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.
Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.
**WORKING AT BRIGHTCOVE**
We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees' work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.
You will be working in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication.
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