.**Redefine the future of customer experiences. One conversation at a time.**:We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.**Build Amazing - Deliver Amazing - Live Amazing - Be Amazing**:**Key Responsibilities**:Technical Leadership and Innovation:- Making key architectural and technology stack decisions, balancing innovation with practicality.Team Building and Management:- Hiring, mentoring, and developing a high-caliber mobile engineering team, fostering a culture of excellence, innovation, and continuous improvement.- Setting clear expectations and goals, providing regular feedback, and conducting performance reviews.- Encouraging a collaborative and inclusive team environment where members can learn from each other and grow.Product Strategy and Vision:- Collaborating with product management, design, and other stakeholders to define the product roadmap and strategy.- Ensuring the team's work aligns with the company's goals and customer needs, adjusting as needed based on feedback and market trends.- Championing the mobile product internally and externally, understanding user needs, and advocating for solutions that meet those needs.Project Management:- Planning and managing the mobile engineering team's projects and timelines, ensuring efficient workflows and timely delivery of features and updates.- Implementing agile methodologies and continuous integration/continuous delivery (CI/CD) practices to streamline development and deployment processes.- Managing risks, anticipating potential issues, and implementing contingency plans to mitigate impacts on project timelines and quality.Quality Assurance:- Working closely with the QA team to prioritize and fix bugs, improving the overall user experience.- Establishing and monitoring key performance indicators (KPIs) for app performance and user satisfaction.**Qualifications**:- 5+ years of experience of leading and managing teams with people management function.- Demonstrated experience with at** least two major product launches**, showcasing your ability to lead a project from conception through to market release with significant impact. Include specifics about your role in these launches, the challenges faced, and how they were overcome