.ADP GlobalView is leading the Global Payroll and Time market in the World and provides services to multi-national clients looking for outsourcing solutions. The GlobalView Organization is committed to providing world-class service to all clients by hiring, developing, and retaining qualified service professionals, treating each client contact as a service opportunity, and delivering outstanding customer care to client associates. ADP GlobalView aims for the highest standards and modern approaches in how it organizes itself, engages associates, and delivers work. Business agility is critical for our organization, and our Global Program Management Office plays an essential role in this. Position Description The Sr. Global Program Manager is responsible for planning, scheduling, and managing the activities of highly complex, large-scale multinational implementation programs; ensures that program and project deliverables are provided on time, within budget, and in accordance to specification; responsible for building and maintaining productive working relationships with clients and between multiple regions and constituencies and senior management. She/he will work with key stakeholders (client, sales, implementation) to resolve any issues and escalations throughout the implementation process. The Sr. Global Program Manager is the fundamental conduit both internally and externally between executives and the Implementation teams, ensuring delivery against contracted scope and delivery deadlines. Responsibilities Prepare and manage the Program Preparation Phase (PPP), establishing Program Governance and initiating setup of all global components, and obtaining PPP deliverables sign-off. Manage escalations throughout the duration of the program, with a program leader mindset, bringing the best path and obtaining leaders' decisions, if necessary. Prepare and lead Steering Committee meetings with your client peer, with the objective to share with stakeholders the overall program status, risks and mitigations, which may require client Executive decisions. Manage full lifecycle implementation programs for complex, multi-national companies over a multiple year period. Develop and enhance strategic business partnerships, building trust with our client's key decision-makers to understand their business and strategic objectives, as well as documentation requirements. Build an implementation strategy for complex programs. Communicate with executive level stakeholders (C3) in a program-oriented setting where project risk is substantial and communication requirements are highly complex. Identify and mitigate project risks to successfully meet program objectives. Consult, influence, and communicate strategies to improve efficiency, reduce errors, and deliver an implementation program with the highest quality. Partner with sales during the sales process, including participating in prospect meetings