Position Summary: The HR Generalist will be the first point of contact for HR related advice and support and ensures that onboarding and induction program and strategies for PHL employees are effective and aligned to business requirements.
The HR Generalist is also expected to develop local HR policies & procedures and ensure compliance of all employees as well as coordinates the rewards and recognition program locally to ensure continued effectiveness and high levels of participation and oversees and drives talent management processes ensuring alignment to global strategies
Essential Duties and Responsibilities: Develops and executes personnel procedures and policies, providing guidance and interpretation for business operations Participates in development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements Administers benefits, compensation, and employee performance programs Suggests new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience Ensures legal compliance of HR regulations and applicable employment laws, and update policies and/or procedures as required Prepares paperwork, schedule, and facilitates smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience Handles all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance Provides an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters Be the primary backup for payroll processing, including employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions, hourly employee validations, and benefit changes Conducts the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies Ethics & Compliance: In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Qualifications: Bachelor's degree in HR, business, or a related field. Previous cruise line or travel industry experience preferred but not required. Minimum of 3+ years of related HR experience primarily focusing on Employee Relations, HR systems and operations. Previous experience supporting satellite offices a plus. Excellent communication skills, interpersonal skills, ethics, and cultural awareness Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems as needed Willing to work in shifting hours (AM shift, Mid Shift) Position may require 10% travel as business needs require Knowledge and Skills: Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies Proven experience working in an HR department and with local employment laws. Natural interpersonal and communication skills Strong detail-oriented and resourceful mindset Knowledge of People Management System a plus Knowledge of HR laws and regulations