Guadalajara, Mexico
- 2903466
**Role Purpose**
**Do**
**Instrumental in understanding the requirements and design ofthe product/ software**
- Develop software solutions by studying information needs,studying systems flow, data usage and work processes_
- Investigating problem areas followed by the software developmentlife cycle_
- Facilitate root cause analysis of the system issues and problemstatement_
- Identify ideas to improve system performance and impactavailability_
- Analyze client requirements and convert requirements to feasibledesign_
- Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements_
- Conferring with project managers to obtain information onsoftware capabilities_
**Perform coding and ensure optimal software/ moduledevelopment**
- Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware_
- Develop and automate processes for software validation by _
- setting up and designing test cases/scenarios/usage cases, andexecuting these cases_
- Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces._
- Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system_
- Ensuring that code is error free or has no bugs and test failure_
- Preparing reports on programming project specifications,activities and status_
- Ensure all the codes are raised as per the norm defined forproject / program / account with clear description and replicationpatterns_
- Compile timely, comprehensive and accurate documentation andreports as requested_
- Coordinating with the team on daily project status and progressand documenting it_
- Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders_
**Status Reporting and Customer Focus on an ongoing basis withrespect to project and its execution**
- Capturing all the requirements and clarifications from theclient for better quality work_
- Taking feedback on the regular basis to ensure smooth and ontime delivery_
- Participating in continuing education and training to remaincurrent on best practices, learn new programming languages, and betterassist other team members._
- Consulting with engineering staff to evaluate software-hardwareinterfaces and develop specifications and performance requirements_
- Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code_
- Documenting very necessary details and reports in a formal wayfor proper understanding of software from client proposal toimplementation _
- Timely Response to customer requests and no instances ofcomplaints either internally or externally_
**_
Stakeholder Interaction_**
**_
Stakeholder Type_**
**_
Stakeholder Identification_**
**_
Purpose of Interaction_**
**_
Internal_**
- Lead Software Developer and Project Manager_
- Regular reporting & updates_
- Software Developers- For work coordination and support in providing testing solutions_
**_
External_**
- Clients_
- Provide apt solutions and support as per the requirement_
**Display**
- Lists the competencies required to perform this role effectively:_
- **_ Functional Competencies/ Skill_**
- Leveraging Technology - Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization - **_Competent_**:
- Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk -**_ Expert_**:
- Technical knowledge - knowledge of various programminglanguages, tools, quality management standards and processes - **_Expert_**
**_
Competency Levels_**
**_
Foundation_**
- Knowledgeable about the competency requirements.
Demonstrates (inparts) frequently with mínimal support and guidance._
**_
Competent_**
- Consistently demonstrates the full range of the competencywithout guidance.
Extends the competency to difficult and unknownsituations as well._
**_
Expert_**
- Applies the competency in all situations and is serves as a guideto others as well._
**_
Master_**
- Coaches others and builds organizational capability in thecompetency area.
Serves as a key resource for that competency and isrecognised within the entire organization._
- **_
Behavioral Competencies_**
- _ Formulation & Prioritization_
- _ Innovation_
- _ Managing Complexity_
- _ Execution Excellence_
- _ Passion for Results_
**Deliver**
**_
No._**
**_
Performance Parameter_**
**_
Measure_**
1.
Continuous Integration, Deployment & Monitoring of Software
100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
2.
Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Cus